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BILLING DETAILS
Total: 
FULL NAME
EMAIL
PHONE
STATE\COUNTRY
TOWN\CITY
STREET ADDRESS
POST OFFICE NOVA POSHTA (ONLY UKRAINE)
SHIPPING
FREE SHIPPING FOR ALL ORDERS ABOVE 250€
SHIPPING

ORDER FULFILLMENT:

ALL ORDERS ARE USUALLY SHIPPED VIA EMS, UKRPOSHTA, NOVA POSHTA (ONLY UKRAINE) MONDAY THROUGH FRIDAY (EXCLUDING HOLIDAYS). PLEASE ALLOW UP TO 3 BUSINESS DAYS DURING SALE OR PROMOTIONS FOR YOUR ORDER TO DISPATCH. ORDERS PLACED AFTER 4 PM ON FRIDAY WILL BE SHIPPED OUT MONDAY THE FOLLOWING WEEK. PLEASE CONTACT US IF YOU REQUIRE AN EXPEDITED PACKAGE AND WE WILL DO OUR BEST TO ACCOMMODATE YOU. ONCE YOUR TRANSACTION IS COMPLETE YOU WILL RECEIVE AN EMAIL FROM US WITH YOUR TRACKING NUMBER. ORDERS ARE PROCESSED AND SHIPPED FROM UKRAINE, KIEV. IF YOU HAVE ORDERED AN ITEM THAT IS NOT AVAILABLE OR THAT IS DELAYED, WE WILL NOTIFY YOU VIA EMAIL OR TELEPHONE. WE CHARGE NO ADDITIONAL HANDLING FEES.

TAXES AND INTERNATIONAL SALES:

PLEASE UNDERSTAND THAT BRAND YULIA YEFIMTCHUK+ CANNOT BE HELD RESPONSIBLE FOR DELAYS OCCURRING DUE TO SHIPPING PROVIDER, MISSTATEMENT OF YOUR SHIPPING ADDRESS, DAMAGES THAT OCCUR DURING SHIPMENT AND THE FINAL DESTINATION'S CUSTOMS. ALL ADDITIONAL TAXES AND FEES ARE THE RESPONSIBILITY OF THE CLIENT.


SHIPPING COMPANIES:

EMS – 40€ (5-7 BUSINESS DAYS)

UKRPOSHTA – 12€ (14-20 BUSINESS DAYS)

FOR ORDERS 250€ AND OVER THE SHIPPING IS FREE

FAILED DELIVERIES, RETURNED PACKAGES & LOST PACKAGES: IN THE CASE THAT SHIPPING COMPANY IS UNABLE TO DELIVER A PACKAGE DUE TO AN INCORRECT ADDRESS ENTERED BY THE CUSTOMER, THE CUSTOMER'S REFUSAL TO PAY DUTIES, MULTIPLE FAILED ATTEMPTS TO REACH THE CUSTOMER AT POINT OF DELIVERY, OR OTHERWISE, BRAND YY+ IS NOT RESPONSIBLE FOR PAYMENT OF RETURN SHIPPING COSTS LEVIED BY THE COURIER. SIMILARLY, BRAND YY+ IS NOT RESPONSIBLE FOR THE PAYMENT OF RE-SHIPPING MERCHANDISE TO THE CUSTOMER. IN CASES SUCH AS THESE, THE CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING COSTS ASSOCIATED WITH RETURNED PACKAGES DUE TO FAILED DELIVERY. IN THE EVENT THAT THE INCORRECT ADDRESS IS ENTERED AT CHECKOUT, BRAND YY+ IS NOT RESPONSIBLE FOR THE REPLACEMENT OR COST OF THE PRODUCTS. PLEASE ENSURE YOUR SHIPPING ADDRESS IS CORRECT BEFORE YOU SUBMIT YOUR ORDER. IN THE EVENT THAT YOUR ORDER IS LOST BY THE CARRIER, BRAND YY+ CAN ONLY REFUND OR REPLACE YOUR ORDER IF A SUCCESSFUL CLAIM IS FILED WITH THE RESPECTIVE CARRIER. WE ARE NOT RESPONSIBLE FOR ANY SHIPPING COMPANY`S LOSSES.


TAXES AND INTERNATIONAL SALES: PLEASE UNDERSTAND THAT BRAND YY+ CANNOT BE HELD RESPONSIBLE FOR DELAYS OCCURRING DUE TO SHIPPING PROVIDER, MISSTATEMENT OF YOUR SHIPPING ADDRESS, DAMAGES THAT OCCUR DURING SHIPMENT AND THE FINAL DESTINATION'S CUSTOMS. ALL ADDITIONAL TAXES AND FEES ARE THE RESPONSIBILITY OF THE CLIENT.


HOW CAN I TRACK MY PARCEL? AS SOON AS WE START PACKING YOUR ORDER, WE WILL SEND YOU A SHIPMENT CONFIRMATION EMAIL WITH THE DELIVERY INFORMATION AND A LINK TO TRACK YOUR ORDER ONLINE. PLEASE NOTE, THAT IT CAN TAKE SOME DAYS BEFORE THE TRACKING INFORMATION IS UPLOADED.